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Google ‘Erratic’ in Beijing: Report

Google’s abandoned China address, google.cn, is still directing traffic to its Hong Kong servers, but Reuters reports that service is erratic across Beijing.

With reporting credited to the Beijing newsroom Reuters says some searches “for even non-sensitive terms like ‘hello’ returning error messages” and that businesses, college students and private homes were reporting intermittent problems on google.com, google.co.uk and google.ca.

Others reported no disruption, and that some persistence paid off, with Google loading minutes after initial searches returned an error messages.

Google users report erratic service in Beijing [Reuters]

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Groupon is a web service that sends a daily deal via e-mail to hundreds of thousands of deal seekers, but for customers who decide they’d rather pay full price, or just want a clean inbox, the company has a page just for them.

Click on the image below to be taken to the real deal web page. (Be warned if you click through and you are logged into Groupon, you might accidentally unsubscribe yourself).

groupon-unsubscribe

Best part about this page is that it’s free entertainment.

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PayPal, Apps Prove a Potent Combination

Rentalic, which lets people rent stuff to each other with security deposits and blackout dates for when owners wants to use their items, claimed top honors in the PayPal X Developer Challenge.

Rentalic, which lets people rent stuff to each other with security deposits and blackout dates for when owners wants to use their items, claimed top honors in the PayPal X Developer Challenge.

PayPal has spent nearly a decade mainly as the payment-fulfillment arm of its parent company, eBay. But with the explosion of the mobile internet and the endless opportunities to leverage smartphones as personal piggy banks, the company is positioning itself — again — as the virtual wallet you can’t leave home without.

Last week it upgraded its own iPhone app to allow two people to exchange money with a fist bump. That initiative was a broadside at Twitter co-founder Jack Dorsey’s Square, a startup that makes it possible to use your smartphone to swipe credit cards.

This week PayPal announced the winners of a big-money contest aimed at bubbling up creative ideas incorporating their back-end payment system into third-party apps. The goal: Become as ubiquitous in smartphone money transfers as Twitter has become for sharing quips, links and pics.

Ideas entered in the Paypal X Developer Challenge ranged from futuristic (using a person’s voice as a fingerprint for secure financial transactions) to disruptive (a student-to-student textbook resale system).

Two companies stood out from the rest, according to the panel of judges which include Marc Andreessen (Netscape, Opsware, Ning), PayPal president Scott Thompson, and former PayPal CFO Roelof Botha, now of the venture capital firm Sequoia Capital.

The Winners

Rentalic, winner of the $100,000 top prize (half in cash and half in waived PayPal fees), aims to create an entirely new rental market, allowing people to rent each other their unused equipment, for any amount of time. From snow chains for car tires (the most popular item on the site at one point) to that hardly used kayak taking up too much room in the garage, users can make money renting out their stuff, with 5 percent of the cost of the rental going to PayPal. Owners can charge renters deposits worth the entire cost of an item, so there’s no risk of theft — you steal it, you buy it. Aside from the extra income the P2P system generates, it’s also a “green” idea in that the group as a whole consumes fewer new goods as a result.

Currently, consumers generally have to sell something if they don’t want it anymore, rather than renting it, the way some businesses do. According to Rentalic founder and CEO, Punsri Abeywickrema, the company solves several key problems for owners of underutilized goods: It ensures the renter has the money to pay; helps the renter prove that they are the same person who contacted the owner online; lets the renter back out when an owner misrepresents a product; enables the “blackout dates” mentioned above; manages inventory; accommodates proximity search for large items; lets owners choose to whom they wish to rent.

AppBackr, winner of the second-place $50,000 prize (also split between cash and waived fees), sets its sights on one specific part of the venture capital market: mobile apps that may not need much money to get off the ground. Approved investors browse inventors’ unexecuted app ideas, and if they see something promising, they can purchase the right to resell a certain number of copies in the Apple or Android stores. Since investors pay a “wholesale” price, they stand to profit if they bet correctly. Meanwhile, app developers gain access to funds and time to develop their idea, and regain full control over resale rights once their app has sold through the investor’s wholesale inventory.

“[Developers] get immediate funding,” said Appbackr’s Trevor Cornwall. “When the app sells on the iTunes store, the buyers get their money back plus a profit of 67 percent for each app that sells. This is a model that is used for tangible goods but until Appbackr, hadn’t been applied to digital goods. And it’s about more than money: Buyers become value-added marketers that can drive sales, just like with physical goods.  It is a model that re-intermediates, when you think about it.” Continue Reading “PayPal, Apps Prove a Potent Combination” »

A Global Anti-Censorship Policy for Google

china_f1Google has cleverly decided to get around Chinese Internet censors by routing all traffic through its Hong Kong-based site. The company isn’t going to play anymore with a government that won’t let people find information about democracy, dictatorship or Tiananmen Square.

But as a few people have pointed out, Google isn’t completely consistent in its outrage. It has censored search results in one way or another all over the globe. CNN lists the countries: Bahrain, Bangladesh, Belarus, Brazil, Burma, Cuba, Ethiopia, Fiji, Indonesia, India, Iran, Morocco, North Korea, Pakistan, Saudi Arabia, Spain, Syria, Thailand, Tunisia, Turkey, Turkmenistan, the UAE, Uzbekistan and Vietnam.

Yes, there’s a little hypocrisy here. But it’s mostly forgivable. Decisions about what to censor in different countries always involve complicated judgment calls. Thailand censors information making fun of the king. Complying with that is lame, but it doesn’t cause active social harm. Censoring pro-Nazi search results in Germany, as ordered by democratically elected governments, may do some social good. So a blanket no-censorship policy is extreme and unworkable.

But here’s an idea: Google should adopt the proposals laid out in a 2007 shareholder’s resolution. Along with points about data retention, that resolution declared that Google’s policy would be as follows.

1) The company will not engage in pro-active censorship.

2) The company will use all legal means to resist demands for censorship. The company will only comply with such demands if required to do so through legally binding procedures.

3) Users will be clearly informed when the company has acceded to legally binding government requests to filter or otherwise censor content that the user is trying to access.

4) The company will document all cases where legally-binding censorship requests have been complied with, and that information will be publicly available.

The proposals are clear and sensible. Three years ago, the company shot down the proposal in large part because it would have forced the company to pull out of China. According to David Drummond, its chief legal officer, “We oppose the proposal because we don’t think that at the end of the day it advances the causes of free expression and access to information … Pulling out of China, shutting down google.cn is, to us, not the right thing to do at this point.”

OK. But as of today the company has more or less pulled search out of China and shut down google.cn. So is it now the right thing to do?

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Cracks in Great Chinese Firewall, Even Without Google

BEIJING (Reuters) - Facebook, Twitter and YouTube are out, but in China’s vast and bewildering online universe you can freely read the New York Times or visit a favorite porn site.

People outside China who have read about Internet censorship — thrown into the spotlight by Google’s decision on Monday to close its mainland Chinese-language portal — often imagine online life there is bleak and boring.

The reality is very different.

China’s 384 million Internet users, the world’s biggest online population, enjoy everything from gaming and celebrity gossip to teenage chatrooms, academic forums and illegal file-sharing sites.

English language media reports, some highly critical of Beijing, are usually as freely available as the hardcore pornographic sites the government regularly professes to crack down on.

But Twitter, Facebook and many overseas blogging sites are out because they allow rapid sharing of information, triggering the ruling Communist Party’s fears of mass unrest.

Another touchy point for government censors are contested history, politics and religion.

Sites with more than cursory or officially sanctioned information about topics including the bloody 1989 crackdown on protesters around Tiananmen Square, or the banned Falun Gong spiritual cult, are usually blocked in China.

Total outage is however the weapon of last resort for a sophisticated censorship apparatus that wants to damp down dissent, while allowing room for commercial development.

Continue Reading “Cracks in Great Chinese Firewall, Even Without Google” »

Q+A: What’s Next For Google’s China Workers?

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SHANGHAI (Reuters) - Google’s decision to shutter its Chinese search website and redirect users to its Hong Kong-based search page leaves the fate of its 600 China-based employees in the balance.

Angst among those employees, who work across a range of operations mostly in Beijing and Shanghai, has been high in the last two months since Google first announced it might withdraw from the market.

According to local media reports, a steady stream of employees were leaving Google China over that time, some concerned about the future of their jobs and others about potential liability if Google was found to be in violation of Chinese law.

Continue Reading “Q+A: What’s Next For Google’s China Workers?” »

Google Uncensors China Search Engine

google_china

Google made good Monday on its promise to stop filtering search results in China, and is redirecting all visitors to Google.cn to its unfiltered Chinese search engine in Hong Kong. But China is certain to get the last word by blocking Mainland users from reaching the Hong Kong servers or even more drastically, taking back control of the internet address Google has used there for four years.

Now a search on June 4, the day of the 1989 Tiananmen massacre, returns 226 million results. Formerly that search, and thousands of other terms like it, had limited results and a notification to users that search results had been hidden due to the rules of China’s Communist government.

Google shocked the business world on Jan. 12 when it publicly announced it was no longer willing to abide by its 2006 deal with the Chinese government after it was the target of hacker attacks the company attributed to China. Google went into China with hopes that censorship would lessen over time, but in 2009, China’s leadership instead increased demands on search companies and tried to mandate state-run filtering software on all PCs.

Google attempted to negotiate with the Chinese government, hoping to horse trade increased filtering of pornography and gambling sites for removal of political filters. But according to a blog post from Google vice president David Drummond, that was not acceptable.

Drummond wrote Monday:

Figuring out how to make good on our promise to stop censoring search on Google.cn has been hard. We want as many people in the world as possible to have access to our services, including users in mainland China, yet the Chinese government has been crystal clear throughout our discussions that self-censorship is a non-negotiable legal requirement. We believe this new approach of providing uncensored search in simplified Chinese from Google.com.hk is a sensible solution to the challenges we’ve faced—it’s entirely legal and will meaningfully increase access to information for people in China. We very much hope that the Chinese government respects our decision, though we are well aware that it could at any time block access to our services.

China, which controls the .cn top level domain, will likely respond by revoking Google’s .cn domain name. That would end the current redirect to the servers in Hong Kong at www.google.com.hk. China blocked YouTube last spring in response to videos of its crackdown in Tibet, and also blocks popular social networking services such as Facebook.

Though Hong Kong reunited with China in 1997, it retains a large measure of independence. The government could use its firewalls to block direct access to Google’s Hong Kong servers.

But Google’s decision to redirect to .hk rather than to .com puts the Chinese government in an interesting bind. Google hasn’t technically violated the rules by uncensoring results on .cn, so it would be very aggressive of the government to revoke the domain name.

The redirect puts the onus on the Chinese government to act — and it would be seen as banning Google. Moreover, in order to prevent uncensored results, China would have to block a Hong Kong-based service, which is politically harder since Hong Kong is technically part of China.

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While many have applauded Google’s principled stance, even the staunchest opponents of the Chinese regime acknowledge that Google’s exit has drawbacks for the Chinese people, since its results were markedly less censored than rivals like Baidu.

Leslie Harris, the president of the Center for Democracy and Technology in Washington D.C., applauded Google’s commitment to “enable China’s people with unfiltered access to robust sources of information from all over the world.

“Whether the Chinese people will be able to take advantage of Google search now rests squarely with the Chinese government,” Harris said. “If China allows access to unfiltered search, it will be a substantial win for global internet freedom and for the Chinese people. If China blocks access, it will finally make clear to the Chinese people who is pulling the levers of censorship in the country.”

Google.cn had about 20 percent of the market in China, trailing Baidu. Revenue for China is estimated at around $500 million a year, a not insubstantial chunk of Google’s $20 billion annual revenue from ad sales. Google said it intends to keep its ad sales business, as well as a research arm, in China.

Initial shareholder response was muted: The announcement was made nearly 90 minutes before the stock market closed, and Google shares closed down less a fraction of one percent — $2.50 — on a marginally up day. In after-hours trading, they were down another $1.50.

The company also launched a censorship monitoring page that lets people see which Google services are available in China that day.

Photo: A worker cleans the sign in front of Google China headquarters in Beijing, Monday, March 22, 2010. Google will shift its search engine for China off the mainland and maintain other operations in the country. It’s an attempt to balance its stance against censorship with its desire to profit from an explosively growing internet market. Ng Han Guan/Associated Press

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Kylo Web Browser Targets TV Couch Potatoes

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A free new browser called Kylo promises to improve the still-imperfect experience of watching online video from a PC on the TV by removing clutter and putting controls front and center.

Unlike traditional browsers, the Mozilla-based Kylo has been specifically designed to be viewed on a TV from a distance in the living room, says HillCrest Labs, which created the browser.

Kylo includes features such as an onscreen keyboard (a small advantage if you, say, have a wireless mouse but not a wireless keyboard), larger fonts and cursors that are easily visible from a distance, no toolbars or tabs to maximize viewing space, and easy bookmarking.

“Conventional browsers tend to clutter the screen with unnecessary status bars, menus, tabs, indicators and more, since they were designed to be used from two feet away,” says Dan Simpkins, founder and CEO of Hillcrest Labs in a statement. ” People deserve something better when it’s time to connect to the TV.”

Kylo works with both PCs and Macs but is not meant to replace Internet Explorer, Safari or Firefox, says HillCrest. And unlike other applications or Web sites, Kylo is not a walled garden, says the company. Instead its a browser that can take users anywhere they want to go on the internet.

“No matter how hard they try, no single set-top-box manufacturer, specialized TV widget developer, or content aggregator can match the volume of online viewing choices available on a computer,” said Simpkins. “For this reason, many consumers are simply using their new HDTVs as an alternative display for their PCs or Macs.”

Kylo tries to tap into the growing trend of consumers pairing their PCs with televisions. Forrester Research estimates nearly 9 million homes in the U.S. watch at least some online video on a TV set in a month.

But doing so has its challenges. As anyone who’s tried to hook up their Firefox or IE to the TV knows, you need to frequently get up to use the laptop to navigate or or get a wireless mouse and keyboar.

Last year, HillCrest offered a product to solve part of that problem. It launched a wireless mouse called the Loop. The bangle-shaped Loop allows users to swing the mouse in air so that the gestures are translated into commands on screen.

Kylo hopes to be the next step by making the user interface itself better. But Kylo has already drawn the wrath of one of the most popular online video services: Hulu videos appear to have been blocked on the Kylo and fans of Lost or 24 will have to fall back on Internet Explorer or Firefox to watch those shows through Hulu.

It’s not the first time that Hulu has spoilt the party for online video access providers. It has regularly blocked viewers from Boxee, a media player that aggregates video from different content sources.

HillCrest says it is investigating why Hulu won’t play nice within Kylo. “Prior to our formal launch, Hulu videos would play within the Kylo browser,” says Simpkins. “Like Internet Explorer, Firefox or Safari, the Kylo browser is simply a Web browser, it’s our sincere hope that Hulu isn’t restricting access.”

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Photo: Kylo screenshot (HillCrest Labs)

China State Media Accuses Google of Political Agenda

BEIJING (Reuters) - China’s state media on Sunday accused Google of pushing a political agenda by “groundlessly accusing the Chinese government” of supporting hacker attacks and by trying to export its own culture, values and ideas.

In a commentary signed by three Xinhua writers, the state news agency also sought to defend the government’s Internet censorship, which Google has cited as one reason the world’s largest search engine may quit China.

“Regrettably, Google’s recent behaviors show that the company not just aims at expanding business in China, but is playing an active role in exporting culture, value and ideas.

“It is unfair for Google to impose its own value and yardsticks on Internet regulation to China, which has its own time-honored tradition, culture and value.”

On Friday, the China Business News reported that Google may make an announcement as early as Monday on whether it will pull out of China.

Continue Reading “China State Media Accuses Google of Political Agenda” »

Palm Can Still Win: Here Are Five Things They Need To Do

Palm kept its word this week and disappointed investors with dismal 3Q results. Investors responded by slashing another 20% from the embattled company’s shares. The financial situation doesn’t seem very good, and time is running out to turn things around as Palm continues to loses the big bets it has placed on the Pre and Pixi.

This is how bad things are: A couple of analysts trimmed their price targets for Palm shares to $0. The stock is trading at a 52-week low, and at half the 50-day moving average. The total investment by Elevation Partners, some $475 million, would be 70% of the market cap of the entire company — if they could take it out dollar for dollar.

Several analysts downgraded the company and one of them, Peter of Misek Canaccord Adams, basically sees no future for Palm. “With what appears to be roughly 12 months of cash on hand, an accelerating burn rate, a complete lack of earnings visibility, and substantial debt and preferred equity, we no longer see any value in the company’s common equity,” he said in a note.

The good news? The phone is becoming just an app on a smart, portable device. The disruptive contours of that smart, portable device is still in flux, and about to get buffeted again by the release of Apple’s iPad in about two weeks.

This is anybody’s game — heck, if even Google is worried about the next Google, why can’t Palm be the next Palm?

Here are five ideas humbly suggested to get the iconic company back on track.

Continue Reading “Palm Can Still Win: Here Are Five Things They Need To Do” »