Program overview
The McAfee MSSP program is tailored to meet the needs of organizations that provide managed security services. Our MSSP partners look for consistent, value-added offerings, and unlike other security technology vendors, McAfee does not compete with managed security service providers. Optimal partner candidates include:
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- Pure-play managed security service providers looking to utilize world-class solutions
- Hosting organizations that want to embed security into existing offerings or create standalone security services
- Communications companies looking for additional security add-on or cross-sell opportunities
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Partner expectations
MSSP partners must meet eligibility requirements, and own and operate a Secure/Network Operations Center. The MSSP partner must be staffed to deliver support for clients, troubleshoot Level 1 support issues, and escalate Level 2 and 3 support issues. The partner will work closely with McAfee business managers to collaboratively create and maintain business plans to achieve certification and revenue targets.
Delivery models
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- Sell with MSSPs—Enable MSSPs managing McAfee technology (per their own SLAs)
- Sell through MSSPs—Enable MSSPs reselling McAfee products to their customers as part of a managed services contract using a traditional pricing model
- Sell to MSSPs—For MSSPs that acquire and embed McAfee technologies into a managed services offering using a royalty-based pricing model
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Partner enablement
To help ensure our MSSP partners' success, McAfee provides:
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- A named account manager
- Collaboration with McAfee field sales to provide customer solutions
- Access to license products via MSSP contract for the service-oriented business model
- Access to MAX Partner Portal for technical FAQs, online chat support, sales, marketing, and competitive collateral
- No-cost McAfee sales and technical training content
- Not-for-resale, demo lab hardware and no-cost software
- Access to McAfee Partner Support Program
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