VPS Hosting FAQs
We have answered some of the most common questions we get asked about the VPS.net platform. If you have any more queries about the service, please contact our sales team.
- Can I upgrade an existing VPS?
- How long will an upgrade take?
- How do you allocate resources?
- How much technical knowledge do I need?
- Do you offer Managed Services?
- What can I do with my VPS?
- How much can I host from my VPS?
- How do you back up data?
- What if I break my VPS?
- What if I want to change my OS?
- How secure is my data?
- How many IPs do I get?
- Do you provide MySQL DBs?
- Can I firewall my server?
- Are Windows VPSs available?
- How do you bill?
Can I upgrade an existing VPS?
It's very easy to upgrade a VPS. Just buy some additional nodes, then assign them to the machine. The system will shut down your machine, upgrade it, and bring it back up automatically.
How long will an upgrade take?
This depends entirely on how much data is stored on your system. Upgrades are usually completed within a minute, but downgrades can take up to an hour.
How do you allocate resources?
Each VPS is made up of one or more units called nodes. A node is allocated a guaranteed share of CPU and RAM resources as well as SAN storage space and monthly bandwidth. The more nodes you assign to a VPS, the more physical resources will be dedicated to your system. Unlike many other providers we do not oversell or share any resources between machines.
How much technical knowledge do I need?
VPS systems with VPS.net are very easy to get up and running with pre-installed software and require very little experience to get started. However, remember that this is not a managed service by default (please read below for Managed Service options), so you will be responsible for maintaining your server. We therefore recommend that you take the time to gain a basic understanding of Linux administration.
Do you offer Managed Services?
VPS.NET does offer an optional Managed Services plan for a monthly fee of $99 with a $45 setup fee, this gives you pro-active managed support help for the setup and management of your VPS.
What can I do with my VPS?
You can host any services you like from your VPS, including web hosting, Rails applications, or even an Asterisk voice over IP system. You will have root access to your VPS so there's no limit to what you can run, as long as it doesn't violate our terms of service.
How much can I host from my VPS?
There is no limit to how many services, domains, or applications you can run from a VPS.net server. However, you need to make sure you allocate enough resources to deal with the services you expect to provide.
How do you back up data?
Once backups are enabled on your system, it will automatically be backed up every day, and archived every week and every month, so you will always have the opportunity to roll back your VPS in case something goes wrong.
What if I break my VPS?
If you break your system, you can quickly get it running again, either by restoring a recent backup, or by deleting it and creating a new VM with a clean installation.
What if I want to change my OS?
At any time you can create a new VPS from any of our templates.
How secure is my data?
All data is stored on a RAID10 SAN, and if you have backups enabled for your system these will be stored away from the primary data store.
How many IPs do I get?
All systems come automatically configured with 1 dedicated IP address.
Do you provide MySQL DBs?
We do not provide centralised database servers, however creating a MySQL VPS is quick and simple, giving you full control over your database.
Can I firewall my server?
Absolutely. We recommend configuring iptables on all VPSs, as well as keeping up-to-date with patches to keep your systems secure.
Are Windows VPSs available?
Unfortunately our VPS platform does not currently support Windows Server.
How do you bill?
All charges are monthly and will be automatically paid from your card, and services can be cancelled at any time. Invoices are available through the web interface.
