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How Social Media Can Augment Your CRM Effectiveness
Another tip on how social media can augment your CRM for better lead generation: Quite simply, lead nurturing is the process of informing, educating and encouraging potential customers about your product or service through healthy and positive relationship building. The keyword here is “relationship” – and just like any relationship, B2B relationships are also built and strengthened via communication. [read more]
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Jonathan Salem Baskin is an author who writes a regular column on Advertising Age & posts on his award-winning blog. Read more»
John H. Bell heads up the 360° Digital Influence team & teaches graduate studies in Digital Influence at Johns Hopkins University. Read more»
John A. Byrne is chairman & editor-in-chief of C-Change Media Inc. & the author or co-author of eight books. Read more»
Vanessa DiMauro is the CEO of Leader Networks & has been creating successful online communities for over 15 years. Read more»
Maggie Fox is the founder and CEO of Social Media Group & was named one of the Top 100 Marketers in Marketing Magazine. Read more»
Rachel Happe is a Co-Founder and Principal at The Community Roundtable & a blogger at The Social Organization. Read more»
J.D. Lasica is a consultant who is considered one of the leading authorities on social media & user-created media. Read more»
Brian Solis is author of Engage, & is recognized as one of the most prominent thought leaders & authors in new media. Read more»
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