All posts in communities


5 Things You Need To Know About Facebook Places Right Now

August 19, 2010 by Tracey Udas
The official luanch of Facebook's new location-based application, Facebook Places, has a few people talking and many of us wondering what this means for business - if anything at all. Here are five things you should know about Facebook Places right now: [read more]

Building Relationships that Matter

August 19, 2010 by Suzanne Vara
  We are taught to build relationships from a very young age through socializing with other children at daycare, preschool or play dates with children who are born to friends of our parents. It is instilled within us to play nice with the other children as no parent wants their child to be the bad kid. As we grow and develop... [read more]

7 Great Social Media Websites and Blogs for Insightful Advice and News

August 12, 2010 by Neal Schaffer
Let’s face it: Social media in 2010, and the way we utilize it as professionals and businesses on a daily basis is constantly changing.  It is impossible for any single person to keep up with everything these days, which is why it is important to be seeking out additional points of view, case studies for reference, and the latest... [read more]
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Grow your business with social media

August 10, 2010 by Sandy Miller
Sometimes talking with clients it comes down to one simple question and that is where they challenge me to tell them “why do I need social media?” I’m never bothered by that question because it’s the same reason a company does any advertising and marketing.Most businesses will agree their primary goal is to make more money and to... [read more]

Extensive List of over 40 e2.0 Micro-Blogging Case Studies and Resources

August 10, 2010 by Elizabeth Lupfer
Micro-blogging is the social media buzzword that gets some serious mojo going for those of you passionate about social networking for the enterprise (myself included). There are a plethora of tools available, and if you want a quick snapshot, you should read this CIO article on "12 Microblogging Tools to Consider." In response to... [read more]

10-4, Social Media – We Got Ourselves a Convoy!

August 10, 2010 by Tom Snyder
People ask me why Social Media seems to come so easily to me. I’ve had practice. Online communities, yes. Bulletin Board Systems, yes. But the best experience came back in the 70′s from the precursor to today’s Social Media… CB Radio. Will the similarities between the two predict the future of Facebook, Twitter and Foursquare? [read more]

Business Blogs Are Not For Selling

August 5, 2010 by Daniel Hindin
Catherine Novak over at WordSpring wrote a great post Tuesday on the merits of content versus conversation. As the word count on the comment I began to leave for her continued to grow, I realized I just might have a blog post of my own on my hands.In her post, Catherine quotes Cory Doctorow (via Clay... [read more]

SocialDevCamp: Marketers Working with Developers for Social Solutions

August 3, 2010 by Caleb Gardner
As a marketer, the appeal of SocialDevCamp Chicago is in its uniqueness. Let's face it: if you're interested in social media in any capacity, there are no shortage of industry events to attend. But there are few that offer the opportunity to network with business executives and developers alike. [read more]

The Humanness of Moderating Online Communities

August 2, 2010 by Vanessa DiMauro
Effective community moderation often requires the ability to engage in (sometimes shameless) acts of human exchange. This has long been understood by experienced moderators. We understand that modeling conversations is critical to getting people to engage with each other. We reach out to people by phone and email to ask their opinions... [read more]

Twitter “Unfollowers” Should Be More Like Nike

August 2, 2010 by Robert A. Burns, II
You might be wondering, from reading the title, what exactly this has to do with public relations. It has everything to do with it. I’ll explain: In recent weeks, I’ve noticed the strangest phenomenon at social networking website Twitter: It seems that there are more people there talking about “unfollowing” others than there are people... [read more]

How to Deal with Negativity Online

August 1, 2010 by mfauscette
Last week I did a webinar with Lyle Fong, CEO and Co-Founder of Lithium Technologies and Ken Tuchman, Chairman and CEO of TeleTech. The event was focused on social business; specifically social CRM, social support and the intersection with business process outsourcing (BPO) providers like TeleTech. TeleTech and Lithium announced a... [read more]

A Socially Networked Company Makes for a More Human Workforce

July 31, 2010 by Elizabeth Lupfer
For business, one of the biggest and most under-realized advantages to integrating social networking tools is its ability to humanize a corporate workforce beyond just the typical four walls of a cubicle or office. Without social networking tools, companies risk problems not being resolved, ideas becoming stagnant and employees feeling underutilized or underappreciated. So, if you're a company wondering how you can unify your global workforce, social technologies are an excellent step to building a more collaborative, productive and HUMAN workforce. [read more]