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Insight Partner Support

A dedicated team of experts is available to assist our McAfee® partner community so you can get the most from Insight as well as easily navigate the McAfee order process. McAfee is committed to our partners' success, and we have developed these resources specifically to further that goal.

Please contact them for any of the following issues:

  • Insight Application Anomalies/Errors
  • Opportunity Visibility
  • Grant/License Number
  • Insight Training Material
  • Partner Administrator/Distributor Setup
  • eLearning
  • Multi-node Registration
  • Grant Number Lookup
  • License Information/Transfers
  • Log In
  • SecurityAlliance Information/Registration
  • Deal Registration/Quote/Order
  • CAM/Distributor Information
  • Insight Data/Company Data Corrections
  • Order Status/Rejection Handling
  • Grant Letter Reprint
  • Renewal/SKU Information
  • Address/Contact Changes/Updates

Insight Partner Email Support :
NA and APAC: Reseller_Support@mcafee.com
EMEA: emea_icam@mcafee.com

Insight Partner Hotline Support (Americas):
Toll Free Phone Number: 888-511-8301
Hours of Operation: 7am to 7pm CST

Insight Partner Hotline Support (Europe, Middle East, Africa):
Hours of Operations: 8am - 5pm Greenwich Mean Time / 9am - 6pm Central Europe Time

Austria, Belgium, Denmark, Finland, France, Germany, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Switzerland & UK 00800 1225 5624
Greece 00800 3122 1287
Hungary 0680 01 5021
Ireland 1 800 552 171
Poland 00800 311 1314
South Africa 0800 995 054
Sweden 020 52 28 27
Turkey 00800 3192 9147

Select Option 4 (Partner Portal)
For all other countries please call +31 20 586 3800, select your local language followed by option 2 for Corporate Customers and select option 4 for Partner Portal.

Insight Partner Support Request:
Submit your issue or comments using the form below. An asterisk (*) indicates a mandatory field.
Please note that support is currently provided in English only.

Name
(Your first and last name)
*

Company Name
(As your company is registered in McAfee SecurityAlliance Program)

*
E-mail Address *
Phone number *
Country *
Subject *
McAfee Channel Account Manager
(if applicable)
   
Who is your Partner Administrator?  
End User Customer Type
(if applicable)
 
 
Provide a detailed description of your problem, or suggestion (200 characters maximum)
English only please.
 
Enter text shown in image below

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