Those who believe that the services of the College of Arms may be of use to them should send their enquiries to the officer in waiting, or to a particular officer of arms if he is known to the enquirer. The officer will then be able to assess what work might be carried out on their behalf and give a quotation for the fee payable. It is particularly requested that large amounts of genealogical data should not be forwarded at the initial stage.

It is recommended that you read this website thoroughly before making any enquiry, as we receive many enquiries that could have been answered by reference to information available here. Enquiries that display a complete failure to have read the website may not receive a reply. In particular, please note that coats of arms do not belong to surnames (see the relevant FAQ on this website). There is therefore little point in submitting an enquiry that consists of no more than your name and a request to be told your coat of arms.

There is also no point in asking us about clan membership, clan badges and the like. The clan system is entirely Scottish and as this website is at pains to point out the College of Arms has no responsibility for Scotland. English families cannot be associated to a clan, and still less form a clan themselves, unless they are ultimately of Scottish descent.

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