Help & Support
Before you contact us regarding any problems with our games,
please read the guides below. Most likely, your problem is known and has already been solved.
Read on for fast and easy solutions.
Technical Questions
1. If you're having problems with our games concerning video, audio or similar
technical problems it's probably due to old and/or incompatible hardware drivers.
The first thing you should do is to get a fresh and recent copy of DirectX for your
computer. If you're still having problems after upgrading directX, visit the websites
of your video and audio hardware manufacturers and download and install the latest
drivers for your computer.
2. Still not working? You problem has probably been solved before. Read up on known
problems and solutions in our Frequetly Asked Questions section.
3. So you have a found a new and unknown issue. Feel free to contact us via email on this address:
Gameplay Questions
1. First you should check out our game specific Frequetly Asked Questions.
Your question has most probably already been answered.
2. If you still don't have found the solution, visit our forum and ask over
there. Someone is bound to know the answer.
3. Still no luck? Don't be afraid to contact us via email on this address:
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