Western Digital Corporation (Service/Support)

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The following is a list of information catagories which cover the most commonly asked questions:

Drivers and Software

Caviar Hard Drives: Download drivers and software.
Obsolete Hard Drives: We have some Acrobat files (PDF) available for these products. Here is a list of available documents.
PCI-SCSI Controller cards: Acquired By Adaptec. To download the final release of the drivers for these host bus adapters.
Obsolete Controller boards: We have some Acrobat files (PDF) available for these products. Here is a list of available documents
Paradise Video Products: Acquired by Philips Electronics. For drivers and technical support, visit Paradise web site is at http://www.paradisemmp.com/
Western Digital Networking Products: Acquired by SMC. For drivers and technical support, visit SMC web site is at http://www.smc.com/

Documentation and Information

Information on requesting a RMA to replace a drive under warranty (North America, South and Central America, Europe, The Middle East, Africa and Asia)
Information on becoming an Eagle Partner
Caviar Drives Installation Manual
Frequently Asked Questions: General Hard Drives, Disk Manager, Drive Rocket, Windows (Windows 3.1x, Windows 95 and Windows NT) and EZ-Drive.
System BIOS Settings: Drive Parameters
Dual System Configuration: Jumper setting Information
FAX on Demand: Docufax Services

For technical support, please visit our Technical Support Message Boards.

For reporting problems or suggestions regarding this site, contact Webmaster.

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Many Western Digital documents are available in Acrobat format.