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Frequently Asked Questions   
 
Based on your feedback and our experience, we have developed a list of Frequently Asked Questions. For help, please click on one of the categories below for a list of questions and answers about that subject.

Comments and Additional Questions  
 
Do you have additional questions or comments? Contact us  via email. 
 
Need Help Making a Reservation Online?  
 
We are available to assist you 24 hours a day, 7 days a week. Simply call us toll-free, from within the US or Canada, at 800-932-2198.
 
To make reservations by phone, call 888-236-2427 toll-free in the US and Canada or contact our Worldwide Reservations Centers.
 
For issues outside the scope of making reservations online or navigating through our Web sites, please contact us through our email system.