 | | | The success of modern organizations is directly related to connectivity—to the ability of their employees, partners, and customers to communicate easily, collaborate efficiently, and respond in real time to ongoing business demands.
Microsoft Services is committed to helping you provide more protected and reliable e-mail and collaboration services that both office workers and mobile workers can easily access. Our range of messaging service offerings helps ensure:
|  | Heightened protection and greater reliability for your messaging infrastructure. | | | Simplified management of Microsoft® Exchange Server 2003 and other messaging technologies. | | | Fast, flexible, and integrated information-sharing for greater productivity within a mobile workforce. | | | | | | For details about our Microsoft Services QuickPlan and Microsoft Services Portfolio offerings for Messaging solutions, please download any of the following data sheets: | | | | DCM for Exchange 2003 (.pdf): Helps IT groups reduce the complexity of their Microsoft Exchange infrastructure and optimize their use of Exchange by providing a proactive approach to releasing new products, managing change, and creating an environment of iterative improvement. | | | | SLM for Exchange 2003 (.pdf): Helps IT groups evaluate the availability of enterprise-wide messaging across business units by setting performance standards and establishing reporting and monitoring systems. | | | | PMM for Exchange 2003 (.pdf): Helps IT groups develop proactive monitoring processes for Exchange within MOM. | | | | QuickPlan for Exchange 2003 (.pdf): Develops a plan to address the physical design, operations design, and security issues for your messaging infrastructure. | | | | QuickPlan for Integrated Communications with Live Communications Server (.pdf): Develops a plan for implementing enterprise-ready instant messaging within your existing messaging environment. | | | | Portfolio for Collaboration (.pdf): Provides a comprehensive set of services for implementing Exchange Server 2003 and Microsoft Live Communications Server, as well as improving performance and scalability by using the Active Directory® directory service. | | | | Design and Supportability Review for Microsoft Exchange Server 2003 (.pdf): Conducts a series of technical and operational reviews during your design process to help prepare for a smooth, cost-effective implementation of Exchange Server 2003 and reliable delivery of messaging services |
| | | | Need a long-term strategic framework for IT projects? Read about Microsoft Technology Strategy Service, a portfolio of offerings to help you realize the full value of your investment in the Microsoft platform. |
| | | | Microsoft Services Premier Support includes knowledge transfer workshops that help IT staff develop the skills and resources to mitigate potential IT issues. Current Messaging workshops include: | | | | Exchange Server 2003 Database Recovery (.doc): Introduces best practices for recovering user mailboxes and data from different sources by using a variety of tools. | | | | Exchange Server 2003: Essential Troubleshooting Skills for Administrators (.doc): Focuses on disaster recovery, message flow optimization, and performance monitoring for a more reliable messaging infrastructure. |
| | | | Microsoft Services delivers a broad range of proactive architectural, development and infrastructure services on leading-edge technology and solutions to meet your business's unique needs. No matter what your requirements, our consultants will apply solutions according to established best practices and procedures. |
| | | | We offer a number of custom, packaged, and self-help support services for your Microsoft solution: | | | | Microsoft Services Premier Support: Premium-level support and a designated Technical Account Manager to help define custom support options that align strategically with your IT landscape. | | | | Microsoft Services Essential Support: Prepackaged support options, including phone and online access to a pool of skilled Technical Account Specialists and 24x7 Problem Resolution Support. | | | | TechNet Support: A wide range of online support geared to the needs of IT professionals, including peer-to-peer support newsgroups, a knowledge base of articles and troubleshooting help, frequently asked questions, and the TechNet Security Resource Center. |
| | | | Microsoft Services extensive Certified Partner network includes more than 775,000 partners worldwide, covering nearly every industry, so you have ultimate choice and flexibility when selecting additional IT resources. |
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