Our Help pages have the answers to most of your questions. Can't find the answer you need? E-mail or phone us from the "Contact Us" box on the right side of the related Help page.

Sellers: If you're selling something on Amazon.com, click here for help.

View and change orders, print an invoice, update account settings, and more from the Your Account page, or jump to a specific area in Your Account using the Self Service Tools links to the right.

Our Online Return Center will guide you through the process and supply you with a return mailing label. Most items may be returned within 30 days for a full refund if the item is new, unopened, and was sold and fulfilled by Amazon.com directly.

1. Click the link near the top of the home page that says "If you're not (your name), click here."
2. On the next page, leave the e-mail and password spaces blank and click the Amazon.com tab at the top of the page.
3. Close the browser to prevent your name or 1-Click settings from appearing on the public terminal.

To learn more about how signing in and out of our site affects your shopping experience, visit our Signing Out page.