eWave’s outsourcing services offer clients the convenience of a dedicated skilled project team or individuals. The service is extremely valuable and cost effective when expertise is needed quickly, a large implementation team needs to be assembled, or when there's a need to work on a set of relatively small tasks that do not require a bidding process. Clients also select eWave’s outsourcing services to manage and conduct support on an ongoing basis. eWave’s prestigious customers, such as Maccabi Healthcare, Gulliver and Pelephone, whose third party vendor reliance was particularly intensive, have benefited from these services.

IT outsourcing provides customers the immediate benefit of extensive experience in IT operations management. eWave specializes in working within defined budgetary requirements, in high-pressure situations, and in dynamic environments with changing demands and requirements.

Outsourcing with eWave offers the opportunity to reduce the risk and the hassle, so that companies can focus on their core business. With eWave as the IT department, the entire staff, from the IT manager, through the project managers, team leaders to developers, technical specialists, support, and QA teams, success is the standard.

With outsourcing, eWave assigns the development and support teams that provide the customer with all necessary IT, Web, and software infrastructure solutions. Clients benefit from eWave’s expert implementation and support methodology, as well as project management services.

With eWave outsourcing solutions, customers can achieve lower IT costs. eWave's responsibility and commitment are anchored in the SLA (Service Level Agreement), which defines the services provided. We maintain a 24x7 support center, supporting companies' networks, hardware, and software.

Our toolset and methodologies to manage IT smoothly include:

• A computerized work progress reporting system
• A computerized work hour reporting system
• An ISO-based process to confirm goal achievement

• Sensitive team management for maximum employee satisfaction, outstanding team motivation, a minimum employee dropout rate, and maximum productivity.