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When a company consolidates and shares information about customers, products, problems and solutions, it gains a sustainable competitive edge.

The Scopus suite of applications automates: Customer service and help desk operations Quality assurance and change management Sales and marketing departments

Scopus applications enable organizations to: Enhance the quality of their products and services Improve customer satisfaction Reduce the time to market

Are you in telecommunications?

• Turn every customer contact into a revenue opportunity while increasing satisfaction.
• Put your whole organization on the customer care team with Telecom Central.

You're on the web, shouldn't your customer care be there too? With WebTEAM, you can offer your customers higher levels of service and satisfaction through the world wide web, proving again that Scopus is really the only vendor offering Customer Care. Anytime. Anywhere.