About Our Firm
Technical
knowledge and attention to detail
can be keys to a good settlement or verdict.
Although our firm is small, we have “big experience.” Mark
Clausen
and
Toni Imfeld each offer 20 years’ legal experience. Kimberly
Swanson
is the personal injury paralegal, with more than a decade of experience
in working with injured claimants. The biographies of
each
person give more detail of each person’s background.
We have developed expertise in coming into cases that, for
whatever reason, cannot be handled through to trial or arbitration by
the former attorney. Many attorneys simply do not have the
background or resources to take a case through to trial. We are
able to “get up to speed” quickly, and either negotiate a fast
settlement, prepare the case for trial, or establish a new, more
beneficial schedule so that the claim can be resolved fairly.
We work as a team
with our clients
to maximize results.
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In
all of our cases, we offer clients a program
to
achieve the best results possible:
We limit the number of personal injury cases that we handle. As
a result, we are able to offer a higher level of service to our
clients. If we cannot handle a matter ourselves, we recommend
other highly qualified attorneys.
All of our clients receive and review a written agreement that
outlines what they can expect from us and the handling of their claim.
Each month, our clients receive detailed monthly statement that shows
what we did on their behalf that month.
For cases in litigation, our clients receive a written explanation of
upcoming deadlines and matters requiring information and attention from
them.
Our clients receive copies of all letters, pleadings and other
materials that our office sends out or receives.
Our attorneys return phone calls and inquiries promptly, or have an
assistant follow-up if they are in trial or otherwise out of the office.
We handle all negotiations with insurance companies regarding the
scope of coverage, defense medical examinations, personal injury
protection issues, subrogation issues, underinsured motorist questions,
and the other complicated facets of personal injury procedures.
We discuss in detail the options of mediation, arbitration,
settlement conferences and trial in advising the client how to proceed
to achieve the best recovery.
When we receive funds in settlement or after a trial or arbitration,
we provide a written breakdown of all funds distributed.
We receive attorney’s fees only as a percentage of the amount our
clients recover. If the client recovers nothing, he or she is
only responsible for the costs such as filing fees, certain copy costs,
and the like.
For more information about all of our
expertise, see our related website.
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