Tata Consultancy Services

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Tata Consultancy Services
Type Public BSE: 532540
Founded 1968
Headquarters Flag of India TCS House, Raveline Street, Fort, Mumbai - 400 001
Key people Ratan Tata, (Chairman of the Board, Tata Group)
S Ramadorai, (CEO & Managing Director)
S Mahalingam, (Executive Director and CFO)
N Chandrasekaran, (Executive Director and COO)
Phiroz Vandrevala,(Executive Director and Head, Global Corporate Affairs)
Ajoyendra Mukherjee, (Vice President and Head, Global Human Resources)
Industry Software
Services Information technology services and solutions
Revenue $5.7 billion (in FY 2007-08)
Employees 116,308 (As on March 31st, 2008)
Website [1]

Tata Consultancy Services Limited (TCS) is an Indian software services and consulting company. It is one of India's oldest, largest and most prestigious providers of information technology and business process outsourcing services. As of 2007, it is Asia's largest information technology firm and has the largest number of employees among Indian IT companies with strength of over 116,308[1] employees in 47 countries. The company generated consolidated revenues of US $5.7 billion for fiscal year ended 31 March 2008 and is listed on the National Stock Exchange and Bombay Stock Exchange in India.

TCS is part of one of Asia's largest conglomerates, the Tata Group, which has interests in areas such as energy, telecommunications, financial services, manufacturing, chemicals, engineering and materials.

Contents

[edit] History

Tata Consultancy Services was established in the year 1968. It began as the "Tata Computer Centre", a division of the Tata Group, whose main business was to provide computer services to other group companies. However, the potential of computerization and computer services was realized early on, and an electrical engineer from the Tata Electric Companies, Fakir Chand Kohli, was brought in as the first General Manager. Soon after, the company was named Tata Consultancy Services.

TCS's first software export project was undertaken in 1974 when it converted the Hospital Information System from Burroughs Medium Systems COBOL to Burroughs Small Systems COBOL. This project was carried out entirely in TCS Mumbai on the ICL 1903 Computer. In 1980, TCS and a sister Tata firm accounted for 63% of the Indian software industry exports, $4 million shared by 21 firms. In 1984, TCS set up an office in the Santacruz Electronics Export Processing Zone (SEEPZ) – Mumbai.

The early 1990s saw a tremendous surge in TCS's business, which also resulted in a massive recruitment drive by the company. In early and mid-1990s, TCS re-invented itself to become a software products company. In the late 1990s, to accelerate its revenue growth, TCS decided to employ a three-pronged strategy – developing new products with high revenue earning potential, tapping domestic and other fast growing markets and focusing on inorganic growth through mergers & acquisitions. In late 1998, the company decided to concentrate on new revenue opportunities including Y2K and Euro conversion. E-business was a major area of focus in the late 1990s.

In 2004, TCS became a publicly listed company.

[edit] Offices and development centres

[edit] Indian branches

TCS has development centres and/or regional offices in the following Indian cities: Ahmedabad, Bangalore, Vadodara, Bhubaneswar, Chennai, Coimbatore, Delhi, Gandhinagar, Goa, Gurgaon, Hyderabad, Jamshedpur, Kochi, Kolkata, Lucknow, Mumbai,Noida, Pune, Siruseri, and Thiruvananthapuram [2].

[edit] Global units

Africa: South Africa

Asia (outside India): Bahrain, China, Indonesia, Israel, Japan, Malaysia, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, UAE

Australia: Australia

Europe: Belgium, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom

North America: Canada, Mexico, USA

South America: Argentina, Brazil, Chile, Colombia, Ecuador, Uruguay

[edit] TCS Innovation Labs

TCS has research and development labs spanning across 5 countries for research and development of new domain solutions. Most of the labs are located in India.

  • TCS Innovation Lab, Convergence: Works on Content Management Systems, content delivery systems, convergence engines, networks such as 3G, WiMax, WiMesh, IP Testing for Quality of Service, IMS, OSS/BSS systems, and others.
  • TCS Innovation Lab, Delhi: Works on emerging technologies such as Software Architectures, Software as a Service, natural language processing, text, data and process analytics, multimedia applications and graphics.
  • TCS Innovation Lab, Embedded Systems: Focuses on medical electronics, WiMAX, and WLAN technologies.
  • TCS Innovation Lab, Hyderabad: Focuses on computational methods in life sciences, meta-genomics, systems biology, e-security, smart card-based applications, digital media protection, nano-biotechnology, quantitative finance.
  • TCS Innovation Lab: Media and Entertainment: Located in Burbank, California, this lab works on digital media distribution, digital asset management, theatrical distribution systems, contracts and rights management systems, ERP, data warehousing and application maintenance outsourcing
  • TCS Innovation Lab, Mumbai: Focuses on speech and natural language processing, wireless systems and wireless applications.
  • TCS Innovation Lab, Insurance - Chennai: Focuses on applying latest and appropriate technology solutions and Innovating process models for Insurance Business.
  • TCS Innovation Lab, Chennai: Works on infrastructure innovation, green computing, Web 2.0 and next-generation user interfaces.
  • TCS Innovation Lab, Peterborough, England: Focuses on new-wave communications for the enterprise such as browser based Web 2.0 technologies, utility computing and RFID (chips, tags, labels, readers and middleware).
  • TCS Innovation Lab: TRDDC (Tata Research Development and Design Centre), Pune
  • TCS Innovation Lab: Performance Engineering, Mumbai: The Performance Engineering Innovation Lab was set up in August 2006 with the mission of creating assets to automate performance within TCS delivery, and deliver high performance technology components as part of TCS solutions and products. Some of the assets released by this innovation lab are DBProdem, Jensor [3], Wanem [4], Scrutinet.

[edit] Tata Research Development and Design Centre

The Tata Research Development and Design Centre, part of the TCS Innovation Labs network, was established in 1981 in Pune. It concerns itself with R&D in software engineering and process engineering.

Research and development work at TRDDC is focused in different groups, each specializing in a key area of work. Projects of an interdisciplinary nature are also carried out. TRDDC provides solutions within TCS and for major clients. There is also an ongoing effort to integrate its products into the Eclipse Integration Framework.

The process engineering group of TRDDC focuses on modeling and optimization of industrial unit operations for steel and automotive sector.

In addition, TRDDC is also involved in the areas of language processing, formal methods, and research on artificial intelligence and decision support.

In January 2007, TRDDC celebrated its silver jubilee at its headquarters in Pune. The Chief Guest was former president Dr. A. P. J. Abdul Kalam [5].

[edit] Expansion

The company continues to grow in multiple geographies such as Eastern Europe, Latin America and China (TATA Information Technology (Shanghai) Co. Ltd.), with a special focus on the North American and European markets.

[edit] Work for the Indian Government

TCS launched a mission-mode e-governance project, MCA-21, for the Ministry of Corporate Affairs, Government of India, and has created an automated solution for the National Rural Employment Guarantee scheme that reduces waste and corruption.

TCS is a part of National Skills Registry (NSR), a centralized database of all employees of the IT services and BPO companies in India. The objective of NSR is to improve recruitment practices in IT and BPO industry, which will in turn help in maintaining India's global competitive advantage.

TCS has designed a new software to help the National Literacy Mission in its goal of eradicating illiteracy in India. The software is geared towards letting illiterate adults learn to read a language by words instead of alphabets and turn them into functional literates who can at least read simple newspaper headlines, signboards, directions etc. [6]

[edit] Global presence

TCS has set up nearshore centres in North America, Europe and Asia-Pacific, regional development centres in Hungary, Uruguay and Brazil and a global development centre in China, in addition to India.

In 2006, Tata acquired Chile's Comicrom S.A., Australia's Financial Network Services (Holdings) Pty Ltd, (FNS) and Sweden's Indian IT Resources AB (SITAR) through subsidiaries.

The Company has set up two subsidiaries, viz. TCS FNS Pty Limited in Australia and Diligenta Limited in the UK. It has also set up other subsidiaries such as Portugal Unipessoal Limitada in Portugal, Tata Consultancy Services Luxembourg S.A. in Luxembourg and Tata Consultancy Service Chile Limited in Chile. The Company has 49 subsidiaries as on March 31, 2006.

In March 2006, the Company, through its subsidiary Diligenta Limited acquired, on a going concern basis certain businesses of Pearl Group Services Limited. The acquisition included specified insurance contracts and claim administration business and assets including goodwill and know-how.

The Company has entered into a joint venture agreement with the Intelenet Global Services Ltd. For the GM deal, TCS is tying up with EDS to bid for parts of the business.

In February, 2007, TCS kicked off a joint venture in China with Microsoft and three Chinese entities - TATA Information Technology (Shanghai) Co. Ltd..[7]

[edit] Layoffs

In 2008, due to growing concerns about a strengthening rupee and an impending recession, TCS cut performance-linked pay for its employees, and asked 500 of its employees to leave after poor performance appraisals.[8] [9]

[edit] Effect of US Slowdown

The net profit of Tata Consultancy Services (TCS) decreased 6.17 per cent during the fourth quarter to Rs 1,245 crore on a sequential basis, apparently due to the economic slowdown in the US. As a result, TCS witnessed the highest fall in percentage terms (11%) in its share price since its trading debut on August 2004.

[edit] References

[edit] External links


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